How do I file a claim?

As a homeowner, you are responsible for the maintenance of your Water Service Line

The Water Service Line is the pipe that brings clean water into your house from your local utility's water main in the street. Depending on how far your house is from the street, your water service line can be from 20 to 200 feet long or more.

Over time, unpreventable conditions may cause your water line to deteriorate or crack, leaving you with the hassle of finding a reliable contractor in a hurry—and an expensive repair bill that's not usually covered by homeowner's insurance.

What can cause your Water Service Line to break?

Age
Temperature changes
Ground shifting
Soil conditions
Tree roots
Pipe material

With the Water Line Protection Plan, you're covered

Complete repair or replacement of your broken Water Service Line, in accordance with your plan limits.

Emergency support available 24/7 through our Safety Valve Repair Line.

Guaranteed expert emergency repairs by a locally licensed and insured service contractor.

Frequently asked questions